MOP Customer Services

MOP Customer Services

Frequently Asked Questions
• My order has not arrived yet • How do I return items?
• Trade/wholesale orders • Can I buy your products locally?
Delivery
• Delivery costs & options • I want to send a gift...
• How are my goods packaged? • Deliveries to multiple addresses
• BFPO address • Deliveries to the USA/Canada
Orders & Returns
• What is the status of my order? • My order has not arrived yet
• How do I return items? • Changing or cancelling an order
• Mail order & brochures • Taxes & import duties
• Corporate orders • Trade/wholesale orders
• Information on pre-ordering items  
New Customers
• How to buy from us • Are my details secure?
• Payment options • What happens after I've ordered?
My Account
• I've forgotten my password • How do I update my personal details?
• Printing invoices  
Product Information
• How organic is MOP? • Can I buy your products locally?
• What are the benefits of using organic products? • How long should a 300ml bottle last me?
• Do MOP products contain artificial fragrances? • Are MOP products tested on animals?
• Are MOP products safe for use on pregnant women? • Are MOP products sulphate free?
About Us
• The environment & our recycling poilcy • Our employees and partners
Security, Privacy & Terms
• Privacy policy • Terms & conditions
• Security policy  
   
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If you have a question that is not answered from the list above, please contact us and we will help you as quickly and efficiently as we can.

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