Customer Services

• Delivery costs & options	• Help, I want to send a gift...
• Mail order & brochures	• I've forgotten my password

• Delivery costs & options	• Our couriers
• Help, I want to send a gift...	• How are my goods packaged?
• Deliveries to multiple addresses	• BFPO address
• Deliveries to the USA/Canada

• What is the status of my order?	• My order has not arrived yet
• What is your returns procedure?	• Changing or cancelling an order
• Mail order & brochures	• Taxes & import duties
• Corporate orders	• Trade/wholesale orders
• Information on pre-ordering items

• How to buy from us	• Are my details secure?
• Payment options	• What happens after I've ordered?

• I've forgotten my password	• How do I update my personal details?
• Printing invoices

• How organic is MOP?	• Can I buy your products locally?
• What are the benefits of using organic products?	• How long should a 300ml bottle last me?
• Do MOP products contain artificial fragrances?	• Are MOP products tested on animals?
• Are MOP products safe for use on pregnant women?	• Are MOP products sulphate free?

• The environment & our recycling poilcy	• Our employees and partners
• I want to make a complaint

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If you have a question that is not answered from the list above, please contact us and we will help you as quickly and efficiently as we can.

mop ranges

- mop core range
- c-system
- glisten
- discover mop

product type

- shampoo
- conditioner
- styling
- bath & body
- value packs
- accessories

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