|SERVICE||HOW FAST?||HOW MUCH?|
|3-5 working days
||£2.99 (Free on orders £19 and over)|
|1-2 working days
UK 24 hour
|1 working day (If order placed before 2pm)
| 5-7 working days
All orders placed before 2:00PM GMT, will be dispatched the same day.
Shipping updates (Covid-19)
We’re still here to help, still here packing orders, and our delivery providers are still here to deliver your MOP Hair orders.
Whilst some delay is expected on deliveries outside the UK, our carries are still doing their utmost to meet their timescales, and we’re still able to supply all your favourite haircare.
If your parcel is slightly delayed, please allow an additional 7 working days for it to be delivered, we're confident your order will arrive safely, it's just likely to be a little later than usual. As our customer service team is currently working remotely, our phone lines are down.
Thank you for your patience and for visiting MOP Hair, we really appreciate it!
Who delivers your parcels?
Royal Mail deliver the majority of our UK parcels. We use a mixture of First and Second Class services depending on weight, delivery service selected and cost. This way we can keep costs low and in turn pass these savings on to you. Depending on how quickly the items are required and the size/value of your order, we may use Hermes/Yodel 24/48hr. For our guaranteed next working day service we use Yodel/Hermes 24hr Tracked.
Any order sent outside of the UK will be delivered by your local postal service.
Shipping updates (Brexit)
We are helping with Brexit by offering free delivery on all EU orders. Orders under €22 are free of duties and VAT.
Between 1st Jan and 1st of July 2021 we will not be charging VAT on orders going to the EU. The prices of the products will be the price paid. However the products may be chargeable for VAT and duties when they arrive with you, and this will depend on the country you live in.
However there are some rules that will help you to determine this:
Orders valued at under €22 delivered to the EU are not subject to VAT or duties
Orders between €22 and €150 delivered to the EU may be subject to VAT, and potentially a charge from your post office
Parcels over €150 delivered to the EU will be subject to VAT + duties + potentially a charge from your post office
Please note, due to the short time scale of the notice period for Brexit preparation, our site may display VAT for customers in the EU in certain circumstances, however we can confirm we are not charging VAT and the price displayed at the checkout is the price excluding VAT.