Returns

 

Changed your mind? No problem - unused items can be returned to us for free within 180 days of purchase. As long as we receive the returned item unopened and in a re-sellable condition we can offer you a full refund.

 

Before you post it, please contact Customer Services to obtain our free post address.

 

If you are in a hurry you can also return the items to our HQ at the following address (however postage charges will apply):

 

Please note that we can only accept returns purchased from www.mophair.com/.

 

Returns Address

Koan (Returns),
193 South Liberty Lane,
Bedminster, 
Bristol,
BS3 2TN

 

It is a good idea to obtain proof of postage when you send your item - just in case. We will refund your purchase within 1-3 working days of receiving the goods. For further information please contact Customer Services by email at help@mophair.com or by telephone on 01179 270432.

Read our full terms and conditions.