Changed your mind? No problem - unused items can be returned to us for free within 180 days of purchase. As long as we receive the returned item unopened and in a re-sellable condition we can offer you a full refund.
Returns from the UK? - contact Customer Services We’ll send you a free QR code to make your return quick and easy.
If you are in a hurry you can also return the items to our HQ at the following address (however postage charges will apply):
Please note that we can only accept returns purchased from www.mophair.com/.
Returns Address
MOP Hair Returns / Koan UK LtdKoan UK Ltd
Unit 1A
Bulwark Industrial Estate
Bulwark
Chepstow
NP16 5QZ
It is a good idea to obtain proof of postage when you send your item - just in case. We will refund your purchase within 1-3 working days of receiving the goods. For further information please contact Customer Services by email at [email protected]
Read our full terms and conditions.